When you arrive at our Consulting Rooms (Wollongong Oral and Maxillofacial Surgery) for your appointment, you will be greeted by our friendly staff and asked your name. Once you have been registered on our list we will then request your x-ray (OPG) and your referral from your referring dentist or GP. In some cases the referring Surgeon has already sent this information to us directly and we have that recorded in your notes. All new patients must then fill in a two-sided form, which requires personal and medical information; this information is all kept strictly confidential and is entered into the computer system.

You will then be introduced to your Surgeon who will inform you of the recommended treatment required for your particular situation. This will be discussed during your consultation. Once a treatment course is determined by your Surgeon and yourself, a decision is made whether you will require a Local Anaesthetic, General Anaesthetic or IV Sedation. If you require a Local Anaesthetic our staff will schedule you an appointment in our rooms and you will recieve a written quote for estimation of costs. You will be asked to settle your account at the end of your consultation. If you require a General Anaesthetic or IV Sedation your personal information will be forwarded to the selected day surgery / hospital (please see links on our admissions page) to book in for surgery and you will receive a written quote for estimation of costs.

All patients require an initial consultation with one of our surgeons following referral from their medical practitioner.

This is an important step in your treatment, to ensure that you receive the highest level of medical care from the Wollongong Oral & Maxillofacial Surgery by making sure you are fully informed of your treatment options, and our staff is aware of your medical history and any other relevant information.

On the day of your consultation you are required to bring your x-ray (this may also be an OPG, cone beam scan, PA or MRI) and your referral letter from your referring doctor. In some cases your referrer will have already sent us this information.

All new patients, or patients returning for treatment of a new condition, must complete a New Patient Form. This form requests personal and medical information which is kept strictly confidential. If you take regular medications you may like to bring in a medications list for completion of this form.

Once your paperwork is complete you will meet your surgeon to discuss and plan your treatment. You may require day surgery which can be booked in to take place at the Wollongong Oral & Maxillofacial Surgery, or sometimes treatment using local anaesthetic is all that is required. Depending on your medical history or the type of treatment, it is necessary for some patients to be booked for surgery at nearby hospitals. After your consultation with your surgeon you will meet with another of our administration staff and provided with a quote for your surgery. Surgery dates can also be discussed at this point and booked if appropriate.

Your quote for surgery will have item numbers for your procedure, allowing you to calculate your out of pocket expenses. Many of our procedures are not covered by Medicare. If you have private health insurance please contact your provider prior to your surgery, to find out how much of your treatment they will cover. All fees for your surgery are payable by the day of your procedure.

Please remember to bring your referral, x-rays (if required), Medicare card and Private Health fund card (if you have private health insurance) along to your appointment. Failure to do so may mean your consultation has to be rescheduled.

Payment of Accounts

Please be aware that all accounts must be settled at the time of your appointment. If you have “Dental Extras” as a part of your Private Health Insurance, bring your Private Health Insurance card with you when you come in for your consultation as we have Hicaps claiming facilities available.

If we are able to bulk bill your account we do require your Medicare card on the day of your consultation.

Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.